Specialty pack
General & Family
A family practice sees every generation. Linked family records, screening and vaccination keep the whole household's care in view.
- Built for
- Family practices and primary-care clinics
- Area
- Long-term & cancer care
- Included in
- Hospital and Enterprise plans
Overview
Built for family practices and primary-care clinics.
The General & Family pack sets up the screens, forms and charges your General & Family team uses every day. It runs on the same patient record as every other department, so nothing is entered twice.
General & Family templates
Visit notes, assessments and records laid out the way the General & Family team works.
One patient record
Referrals to and from other departments carry history, medicines and results with them.
Ready for Indian billing
Tariffs and packages on GST-ready invoices, with ABHA registration at the front desk.
Product tour
The General & Family chart, in one view.
Studies, trends, orders and the care plan for one patient, on the same record the rest of the hospital uses.
Illustrative screen. Names and values are sample data.
| Member | Relation | Age | Next due |
|---|---|---|---|
| Sunita Deshmukh | Self | 46 | Annual check, Aug |
| Anil Deshmukh | Spouse | 50 | BP review, Jul |
| Riya Deshmukh | Daughter | 14 | Td booster |
| Kamala Deshmukh | Mother-in-law | 74 | Diabetes review |
Capabilities
What the General & Family pack includes.
4 capabilities, each working on the shared record alongside lab, pharmacy, billing and the rest of the hospital.
Family records with linked members
Family members are linked to one another, so the doctor sees the household at a glance from any member's chart. Shared history such as diabetes or heart disease in parents is easy to spot.
- Link members of one household
- Open any member from the family view
- Family history visible during the consult
Screening tools
Screening forms for common conditions are filled in during the visit and saved to the record. What was screened, and what is due next, is clear to whoever sees the patient.
- Forms for common screening checks
- Results saved against the visit
- What is due shown on the chart
Vaccination
Vaccines given are recorded against each person, along with those still due. Children, adults and older family members are tracked on the same record.
- Record each dose given
- See vaccines still due
- Works for every age in the family
Annual health checks
Annual health check templates set out what to cover each year, from vitals to routine tests. Results sit next to earlier years, so changes stand out.
- Template for the yearly check-up
- Tests ordered in one step
- Compare with previous years
Your team
One pack, every role in the department.
Each person sees the screens for their job. Access follows role-based permissions, and every change is in the audit trail.
Family physicians
See the whole household from one chart, run screening and annual checks, and keep vaccines up to date.
Practice nurses
Record vitals and vaccines, and remind families about checks and doses that are due.
Front desk
Register family members once, link them together, and book visits for more than one member.
Billing
Bill consults, health checks and vaccines on a GST-ready invoice.
How it works
A General & Family visit, start to finish.
An illustrative outpatient visit. Inpatient, theatre and day-care work follow the same record.
- Step 1
Register
The patient is registered once at the front desk, with ABHA if they have one.
- Step 2
Consult
The doctor works in the General & Family templates: family records with linked members and screening tools.
- Step 3
Order and review
Tests and procedures are ordered from the chart, and results come back to it.
- Step 4
Bill and follow up
Charges go to a GST-ready bill, and the next visit is booked before the patient leaves.
Works with
Connected to the whole hospital.
The General & Family pack uses the same platform modules as every other department. These are the ones it leans on most.
Appointments & OPDBooking, queues and the consult, for every clinic.Explore
Lab (LIS)Orders in, results back to the chart.Explore
PharmacyPrescriptions to dispensing, with stock checked.Explore
Patient engagementReminders, follow-ups and patient messages.ExploreInside every pack
Templates
Visit notes, assessments and procedure records laid out the way the specialty writes them.
Observation profiles
The measurements the specialty tracks over time, charted and trended on the record.
Order sets
Common orders grouped so a full work-up is placed in one step.
Billing codes
Tariffs and packages that match how the specialty charges.
Printouts
Reports, prescriptions and cards ready to print, in English or an Indian language.
Questions
General & Family, answered.
Which plans include the General & Family pack?
Hospital and Enterprise plans include all 20 specialty packs. Clinic Plus includes one specialty pack.
Does the General & Family pack use a separate patient record?
No. It works on the same patient record as every other department, so referrals carry the history, medicines and results with them.
Can the General & Family templates match our existing forms?
Templates are set up for your hospital during onboarding. Bring your current forms to the demo and we will show you how they map to the pack.
Can one family member's visit show the rest of the household?
Yes. Linked family records let the doctor open any member from the family view and see shared history.
Can we track vaccines for children and adults together?
Yes. Vaccines given and due are recorded for every member of the family on the same record.
See the General & Family pack on your workflows.
A 30-minute walkthrough of the General & Family pack, using your own forms and the way your team works today.
A 30-minute call with a product specialist. We reply within one working day.
